the UK's largest manufacturer of hotel bedroom furniture

The team at Curtis Furniture have supported us with 1,000+ key refurbishment projects over the past three years. The projects have been delivered at speed, with concurrent phases across a national portfolio of hotels, and the quality of case goods and loose furniture has remained consistently high. We trust Curtis to align with our standards of excellence, particularly in respect of quality and sustainability. We also know that, if and when projects throw up issues, we can rely on the team to respond swiftly and proactively."

County worked with Curtis on the recent renovation of 301 bedrooms at the Delta by Marriott in Bristol city centre. The renovation took place over 10 phases whilst the hotel was in operation. From start to finish this refurbishment project was managed by our project management team and the Curtis dedicated project management team who went above and beyond to ensure the project ran smoothly and to schedule. We have worked with Curtis on many projects and will continue to do so in future."

“Much of a Hotel Indigo’s retelling of their individual neighbourhood story is achieved through design, weaving in local themes and references, thus demanding bespoke, considered solutions rather than standard off-the-peg options. Curtis’ genuine interest in the successful execution of the brief, giving nods to the local goldsmiths, architects and horologists, was both reassuringly productive and also refreshing. The initial expectations from us, the client, did not encompass the flexibility, time and grace that the Curtis team utilised, allowing the successful navigation around the preliminary value engineering and design adaptation demands, nor did we predict the continuation of this additional layer of client support which transpired to be pivotal to dissolving several unexpected hurdles which emerged as the build progressed.”

To avoid the risks of shipping from outside the UK, we wanted to select a British Manufacturer, and Curtis are one of the few with the capacity to supply bespoke case goods for 1,000 rooms over a 12-month project. Our relationship with Curtis goes back over 20 years. We needed to choose an expert partner we could trust to turn around the room refurbishments in a timely manner and with minimal disruption, as the hotel remained fully operational throughout."

The hotel's floor footprint resulted in various room types and configurations to accommodate the available space. To ensure the correct setup and components for each room, a master matrix was developed for Curtis to refer to. Each phase had a one-month timeframe, which Curtis had to manage efficiently to meet handover deadlines. Occasionally, the team had to work at a fast pace to accommodate additional joinery requested by the client. But the installation process was consistent throughout each phase to meet handover.

Curtis have successfully manufactured and installed quality fixed furniture on a number of our hotels. We have found the team to be very customer focused and they have always delivered in a collaborative manner."